Osmium Development Group, a commercial real estate firm based in Columbia offers services in sales, leasing, construction, and development within the commercial real estate sector. One key member of the Osmium Development Group is Ashley Flott, a Senior Advisor, who brings passion, knowledge and strategy to the table. She emphasizes the need for client engagement and strategic thinking in every interaction as well as commitment to the company and clients.

An Approach to Client Success

According to Flott, relationships are highly important for Osmium Development Group’s success. As shared in her recent interview, most of their business stems from repeat clients and words of mouth referrals. “The reason clients keep coming back to us is because we are always available. I’m constantly answering the phone, being there for our clients' interests, and helping them achieve their goals," she said. With proactivity and communication, they aim to meet their clients’ needs throughout the process. This willingness to go above and beyond is what sets them apart and keeps clients coming back time and time again.

Focus on Growth and Mentorship

Growth is the top priority at Osmium Group right now with plans to penetrate deeper in South Carolina, North Carolina, Georgia and Florida. Flott highlighted the impact mentorship has had in her life at the company and emphasized the importance of mentorship within the company: “We’re looking to grow our team. It’s all about finding driven individuals who are eager to learn, adapt, and help us achieve our sales goals.”

Flott is eager to develop junior brokers, offer them guidance, and help them identity and sharpen their skills. “I want people who are excited about learning and growing. It’s important that we nurture talent, as we believe the right opportunities can help our team succeed,” she stated.

Building Strong Client Relationships

Osmium Development Group’s success is built on proactive client relationships which are comprised of consistent attention and communication to meet clients’ needs. They understand that a successful real estate deal doesn’t simply happen overnight, and it requires time and effort. By staying client-focused, Osmium Development Group can offer the most relevant advice and services to best serve them. One of the challenges in the commercial real estate sector is managing expectations. Flott stresses the importance of setting realistic goals, avoiding financial setbacks and not wanting to set up clients for failure. “Unrealistic expectations are a dealbreaker. We work with businesses that have growth potential, but we ensure expectations are set right from the start.” As Flott puts it, “We’re constantly looking for ways to add value and be the resource our clients need to achieve success.”

Establishing Presence and Expanding Reach

For 2025 and beyond, Osmium Development Group’s main goal is to grow a larger presence. “We’re focused on expanding especially in South Carolina, North Carolina, Georgia, and Florida,” Flott addressed.

Osmium Development Group is striving to increase its reach and scale the business. Whether it’s through marketing efforts or client relationships, they’re determined to grow both locally and regionally.

The Osmium Group Difference

Flott notes that it is their commitment to being robust, accessible, and ambitious makes them stand out. She shares three core values that she believes define the firm and describes it to a T:

1. Robust: Osmium Development Group is versatile. Their offered services cover all commercial real estate needs, making them a one-stop shop.  

2. Accessible: Whether it’s answering calls, or providing additional resources, their accessibility has proven to be successful for their business growth.

3. Ambitious: The team is always looking for new opportunities, and finds ways to help clients achieve not only their business goals but their real estate needs as well.

   
   

What’s Next?

As they pivot, they are currently seeking highly motivated professionals who are interested in starting or expanding their real estate career. If you’re looking for an opportunity to grow, Osmium Development Group has its doors open.